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WhatsApp Flows: What is this new automation tool and how does it work?
Recently Meta launched a new feature for its platform: WhatsApp Flows —an innovative automation tool transforming communication for businesses. It can answer frequently asked

3 Things to Consider Before Implementing a New IVR System
Every business needs great customer service to satisfy and retain its customers. The problem is

Innovation Talk by Abhishek Prakash
Elets Technomedia recently organized a Innovation Talk with Mtalkz Founder, Mr. Abhishek Founder, to discuss

Whatsapp Chatbots for E-Commerce Businesses: Benefits and Features
The WhatsApp chatbot is a quick and hassle-free way for businesses to engage with their

Top 5 Reasons to integrate WhatsApp API for your Business
In a short period of time, WhatsApp has become the preferred messaging service for 2

5 WhatsApp Chatbot Features that will Increase Conversions
WhatsApp Chatbot Features – Chatbots are increasingly being used by organisations to take advantage of

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If you wish to market in real-time, using SMS messages is essential. But for SMS

5 Things you Need to Know About IVR
Interactive voice response, or IVR, is a feature of automated communication services that engages callers

7 Little Changes That’ll Make a Big Difference with Bulk SMS
Bulk SMS marketing is very beneficial for enhancing firm operations and increasing overall sales volume.

Drive More Sales in the Upcoming Festival Season Using SMS
The festive season is upon us, providing a perfect opportunity for businesses to reconnect with
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