Simpler, Smarter and Richer
Services that gives boost
to your customer engagement
A Leading Provider of Rich Communication Services Messaging
Revolutionize the way you communicate with your customers!
Customer-Friendly
Tool
RCS provides a high level of personalization that allows customer queries to be resolved with a click of a button.
Lead to Better
Outcomes
With transparency, comes time savings and interactivity that can provide suggestions to the customers which can be beneficial for both the consumer and the business in the long run.
Verified Business
Profile
Customers prefer to interact with businesses they can trust. Verified sender feature ensures transparency and fosters customer’s confidence in dealing with your business.
High-Resolution Images
and Videos
RCS supports high resolution images, photos and videos that can be sent to the customers to provide them more information which is usually available on website or app
Quick
Replies
RCS messaging is bound to save customer’s time. By tapping on a yes button with a message through any mode be it plain text, a rich card, carousels, video or message, a quick and smooth communication is sent and the issues get resolved in no time.
Welcome to A New Era of Delivering App-like Experience to Your Customers
- Build trust with verified sender ID
- Deliver more value and offers
- Enable 2-way communication
- Promote Interactive Campaigns
- Reactivate customer journey
- Higher Read Rate & Engagement
- AI Based Chatbot Integration
- Action based analytics
Why RCS?
40% of customers choose a channel based on the complexity of their issue 90% of customers want more than words. Gifs, Emojis, videos are exciting. 73% of customers feel experience is an important factor in their purchasing decisions.65% of customers want businesses to value their time
40%
of customers choose a channel based on the complexity of their issue
90%
of customers want more than words. Gifs, Emojis, videos are exciting.
73%
of customers feel experience is an important factor in their purchasing decisions.
65%
of customers want businesses to value their time
Our Advantages
70%
Higher conversions than other channels
900m+
RCS subscribers globally
3X
Open rate than other channels
Use Cases for Industry
Fintech & Financial
Services
RCS provides a high level of personalization that allows customer queries to be resolved with a click of a button
Travel
Customers prefer to interact with businesses they can trust. Verified sender feature ensures transparency and fosters customer’s confidence in dealing with your business.
Ecommerce
With transparency, comes time savings and interactivity that can provide suggestions to the customers which can be beneficial for both the consumer and the business in the long run.
Embrace Powerful Digital Engagements
Talk to us and improve your marketing ROI by transforming your customer journeys
RCS Messaging – FAQs
RCS (Rich Communication Services) is a next generation SMS protocol that upgrades text messages with Rich features like branding, media, and analytics.
If your A2P SMS messages to customer are delivered without your log and a safety check box, then you may assume you do not have RCS. Since RCS is a new service you will need to apply with your SMS provider to get RCS for your brand.
Your SMS partner may charge for making you RCS compliance. As of yet the there are no additional charges on messaging for RCS.
Please write to us at enquiry@mtalkz.com or call +91-9869629924 our teams will assist yo in becoming RCS compliant.
RCS only works with Google Messages App (Ver 5.4 onwards) in android handsets and Apple users cannot avail this service.
RCS Currently works with Airtel, Vodafone-IDEA & JIO Operators and this will not work with BSNL and MTNL for now
Supported Regions are North America, Europe and Asia Pacific
