Simpler, Smarter and Richer
Services that gives boost
to your customer engagement

RCS Messaging - The future of SMS!

Revolutionize the way you communicate with your customers!

Customer-Friendly
Tool

RCS provides a high level of personalization that allows customer queries to be resolved with a click of a button.

Lead to Better
Outcomes

With transparency, comes time savings and interactivity that can provide suggestions to the customers which can be beneficial for both the consumer and the business in the long run.

Verified Business
Profile

Customers prefer to interact with businesses they can trust. Verified sender feature ensures transparency and fosters customer’s confidence in dealing with your business.

High-Resolution Images
and Videos

RCS supports high resolution images, photos and videos that can be sent to the customers to provide them more information which is usually available on website or app

Quick
Replies

RCS messaging is bound to save customer’s time. By tapping on a yes button with a message through any mode be it plain text, a rich card, carousels, video or message, a quick and smooth communication is sent and the issues get resolved in no time.

Welcome to A New Era of Delivering App-like Experience to Your Customers



Why RCS?

40% of customers choose a channel based on the complexity of their issue 90% of customers want more than words. Gifs, Emojis, videos are exciting.  73% of customers feel experience is an important factor in their purchasing decisions.65% of customers want businesses to value their time

40%

of customers choose a channel based on the complexity of their issue

90%

of customers want more than words. Gifs, Emojis, videos are exciting.  

73%

of customers feel experience is an important factor in their purchasing decisions.

65%

of customers want businesses to value their time

Our Advantages

01

30-50%

Clock more conversions and drive revenues

02

Upto 50%

Reduce cost in customer care, thanks to automated conversations

03

3X

See your NPS go up as customers enjoy the brand experience

Use Cases for Services

Fintech & Financial
Services

RCS provides a high level of personalization that allows customer queries to be resolved with a click of a button

Travel

Customers prefer to interact with businesses they can trust. Verified sender feature ensures transparency and fosters customer’s confidence in dealing with your business.

Ecommerce

With transparency, comes time savings and interactivity that can provide suggestions to the customers which can be beneficial for both the consumer and the business in the long run.

 

Embrace Powerful Digital Engagements

Talk to us and improve your marketing ROI by transforming your customer journeys

RCS Messaging – FAQs

RCS (Rich Communication Services) is a next generation SMS protocol that upgrades text messages with Rich features like branding, media, and analytics.

If your A2P SMS messages to customer are delivered without your log and a safety check box, then you may assume you do not have RCS.  Since RCS is a new service you will need to apply with your SMS provider to get RCS for your brand.

Your SMS partner may charge for making you RCS compliance.  As of yet the there are no additional charges on messaging for RCS.

Please write to us at enquiry@mtalkz.com or call +91-9869629924 our teams will assist yo in becoming RCS compliant.

RCS only works with Google Messages App (Ver 5.4 onwards) in android handsets and Apple users cannot avail this service.

RCS Currently works with Airtel, Vodafone-IDEA & JIO Operators and this will not work with BSNL and MTNL for now

Supported Regions are North America, Europe and Asia Pacific