Messaging Solutions for Logistics Sector
Enhance Operational Efficiency with Mtalkz Suite of Services
SMS | WhatsApp | RCS | IVR | Email
- Real-Time Delivery Status Notifications
- Automated Shipment Tracking Updates
- Collect Customer Delivery Feedback
Trusted by 2000+ Businesses
Results we've helped our clients achieve
30%
Improvement in Message Delivery rates
20%
Reduction in Communication Costs
19%
Improvement in OTP Delivery rates
500+
Man hours saved with Mtalkz features
70%
Increased Engagement via Personalization
Connect with your customers anywhere in the world
Mtalkz WhatsApp Solution for Logistics
Instant Order Confirmations and Updates
Send real-time order confirmations and status updates to keep customers informed at every step of the delivery process, enhancing transparency and trust.
Live Tracking and Location Updates
Provide customers with live tracking links and real-time location updates for their shipments, giving them full visibility and peace of mind.
Instant Support for Shipments and Returns
Enable customers to ask questions and receive immediate support regarding their shipments and returns, ensuring a seamless and responsive experience.
Mtalkz RCS Solution for Logistics
Visually Rich Notifications
Engage customers with notifications that include images, buttons, and suggested replies, making it easier for them to take action and stay informed about their shipments.
Direct Sharing of Documents and Receipts
Send invoices, receipts, instructional videos, and other essential documents directly via RCS, ensuring customers have easy access to critical information.
Promote Services and Offers with Rich Media
Showcase new services, discounts, and special offers through rich media, including images and interactive elements, to increase customer engagement and drive conversions.
Mtalkz SMS Solution for Logistics
Secure 2FA Verification for Returns, Refunds, and Deliveries
Ensure secure two-factor authentication (2FA) for return requests, refunds, and delivery OTPs, safeguarding customer transactions and enhancing security.
Shipment Status Notifications
Keep customers updated with real-time SMS notifications about the status of both international and domestic shipments, ensuring they are always informed.
Collect Customer Feedback on Delivery Experience
Engage customers by sending SMS surveys to collect valuable feedback on their delivery experience, helping you improve service quality and customer satisfaction.
Mtalkz Voice Solutions for Logistics
IVR System for Real-Time Updates
Allow customers to call and use the IVR system to receive real-time updates on their shipments, enhancing convenience and reducing wait times.
Automated Voice Reminders for Pending Payments
Send automated voice reminders to customers about pending payments related to shipments, helping streamline payment collection and reduce delays.
Verify Delivery Personnel via Live Agent
Enable customers to call live agents to verify the authenticity of delivery personnel, ensuring trust and security during the delivery process.
Mtalkz Email Solution for Logistics
Order Confirmation and Shipment Updates
Send automated order confirmation emails and detailed shipment status updates, including tracking links, delivery estimates, and important milestones, ensuring customers are always informed.
Personalized Delivery Notifications
Enhance customer experience with personalized emails for key delivery events such as dispatched, out-for-delivery, and successful delivery notifications. Include any special instructions or updates about the shipment.
Invoice and Receipt Delivery
Streamline your billing process by sending invoices and receipts directly to customers via email. Ensure that all financial transactions related to shipments are documented and easily accessible for both you and your customers.
Integrate with any CRM system
Seamless Integration with Any CRM System
Our platform integrates effortlessly with any CRM system, ensuring smooth data flow across your operations.
This integration enhances operational efficiency, improves customer relationship management, and provides real-time access to key logistics data, helping your team make informed decisions.
Tailored APIs for Custom Solutions
We develop bespoke APIs designed to meet your unique logistics needs, offering flexible and reliable solutions that cater to diverse requirements.
Whether you need custom workflows, system integrations, or real-time data synchronization, our APIs ensure seamless operations across your logistics ecosystem.
Streamlined Data Flow
Fallback Capabilities
Reliable Messaging with Seamless Fallback Mechanism
Proven Results: Real Stories from Real Clients
Discover how a leading co-operative bank achieved a 70% increase in customer engagement and a 20% boost in revenue with Mtalkz’s personalized SMS solutions. Experience a 50% drop in customer complaints
Learn how a leading NBFC doubled its ROI and reduced communication costs by 20% with Mtalkz. Experience the benefits of cost-effective communication, achieving 2X return on investment while cutting costs
Why do Logistic businesses choose Mtalkz
Unlock 30% Savings with Cost Takeout Strategies
Our consultancy-based approach optimizes spend by using template improvements & selecting the best channels ensuring cost savings.
The Price Advantage: Spend up to 20% Less
Our platform delivers immediate value with up to 20%
cost reduction from day one.
More Features over any other Platform
We offer a high-performance platform with advanced UI, API suite, and integrations, surpassing industry standards.
Help at Your Fingertips: Responsive Support, 24/7
We trust our employees, whose dedication ensures an
exceptional experience for enterprise needs
Everything You Need, All in One Place
Our services include SMS, WhatsApp, RCS, Truecaller, Voice, IVR, automation, and email. We offer comprehensive messaging solutions,
X Channel Complimentary onboardings
Onboard with us and enjoy complimentary onboarding for other channels. Plus, receive free credits and up to 5% additional savings.
The Mtalkz Advantage Add-ons
WhatsApp-based CRM
With our WhatsApp-powered CRM, you can streamline your workflow, boost productivity, and provide unparalleled customer service – all from the convenience of your smartphone.
Free DLT Registration
Ensure Regulatory Compliance by Registering Your Business on DLT Platform for Commercial Messaging. Benefit from Streamlined DLT Registration for Effortless Compliance..
Get 1000 SMS Free
Unlock the power of effective communication with our exclusive offer! Get a complimentary 1000 Free SMS Credits when you invest in any of our dynamic plans.
Experience Our Live Demo and Instant Onboarding!
Elevate Your Business Game with Mtalkz – Where Growth Meets Connectivity!
What People Say About Us
Shyam Narayan Kambhampati
Business Leader, ExcelR Solutions
We have been using Mtalkz provided Whatsapp Business API service for quite some time and I find the service and support to be excellent. I strongly recommend Mtalkz to other business entities who are planning to engage with thier customers on WhatsApp Business.
Akshay Jain
Ufaber Education
Mtalkz is one of the best companies available in the market for DLT services. They made the process smooth and hassle free for us. We are happy to use thier SMS service.
FAQs
WhatsApp enables real-time communication by sending order confirmations, shipment tracking links, and live updates.
It also offers instant support for customers’ questions, enhancing satisfaction and streamlining the shipping process.
RCS (Rich Communication Services) adds rich media capabilities to traditional SMS. It allows you to send visually engaging notifications, such as shipment updates with buttons, images, and suggested replies.
You can also share invoices, instructional videos, and promotional offers directly with customers.
Sending WhatsApp notifications for Automobile through WhatsApp is now easy. Choose from our subscription plan on Whatsapp Business API page and start sending the messages.
SMS provides fast and reliable communication for time-sensitive information such as delivery OTPs, shipment status updates, and return confirmations. It also enables businesses to collect customer feedback, helping improve overall service quality.
Voice solutions enhance customer interaction by offering IVR systems for real-time shipment updates, automated voice reminders for pending payments, and live agent support for verifying delivery personnel.
These features improve trust and efficiency.
Email solutions are ideal for sending detailed shipment updates, invoices, and delivery confirmations.
They also support personalized marketing campaigns for promotions and customer satisfaction surveys, enabling better engagement with your audience.
Yes, our platform can seamlessly integrate with any CRM or logistics management system. This ensures smooth data flow, operational efficiency, and real-time updates, tailored to meet your business’s unique requirements.
Absolutely! We develop tailored APIs to address specific logistics needs, such as custom workflows or system integrations.
Our APIs are designed to be flexible and reliable, ensuring they fit seamlessly into your existing infrastructure.
Our platform is built to enhance data accuracy, efficiency, and compliance. By streamlining data management and adhering to industry best practices, we help you meet regulatory requirements with ease.
Yes, all our messaging solutions prioritize security. Whether it’s 2FA OTP delivery via SMS, secure email communication, or verified business profiles on RCS, we ensure your data and your customers’ information remain protected.
We provide dedicated 24/7 support to ensure smooth implementation and operation of our solutions. Our team is available to help with technical issues, optimize your setup, and address any queries.
