Mtalkz is trusted by clients all over the world
How can Mtalkz benefit the Logistics industry?
Target More People
Logistic companies can run promotional campaigns via web, voice or SMS to generate more leads and inform about their business. Discount coupons can be offered to repeat customers through multiple channels like SMS and WhatsApp.
Logistic companies can use WhatsApp or SMS alerts for various purposes including order booking, sharing shipment number, sharing delivery date, order tracking number, scheduling return pickups, address confirmation, refund information etc. All this can be facilitated by WhatsApp notifications or SMS.
Supplier Management & Partner Interactions
One of the biggest challenges for logistics professionals is to work with their supply chain partners to ensure that everything is running smoothly. This means building strong relationships with suppliers for packaging, transport and compliance as well as staying in close contact with customers throughout the process. This process optimisation can be achieved through SMS messaging that improves efficiency and cut costs.
Transparency and Quick Resolutions
Logistics firms enable thousands of deliveries every day, that involves hundreds of customers. Each customer may have queries, which can be resolved through automated chatbot. Such bots save time and money and lower support staff involvement to half. Chatbots can detect when a customer needs human support and automatically switch to live agents.
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What Mtalkz can offer for your Supply Chain and Logistics Company
With immediate notifications to partners distributors and customers, service delivery can be improved, and customer satisfaction can be enhanced.
Conversational AI Chatbots
Chatbots can be used to provide a better customer experience by creating automated assistance with customer service such as answering questions or providing status updates on orders. Built in as easy as 3 steps, Chatbots can be functional with drag and drop tools.
WhatsApp can work as a channel for customers to communicate with their supplier or distributor directly. It enhances trust between all parties involved. The availability of this medium means that people are no longer limited by location; they can now speak with anyone, anytime, anywhere
Voice-enabled technology can assist you in marketing your services through outbound medium to various audiences. You can also set up a missed call number on your website to increase customer calls at less costs.
Mtalkz offers a lot of scalability in its services. The services are quite flexible by nature and will easily adapt to the expansion of your E-Commerce enterprise. They are ideal for modern and competitive business environments.
Another reason why opting for Mtalkz is a good choice for your E-Commerce business is that its global aggregator partnerships enable you to engage with customers all over the world.
Ease of integration
Mtalkz’s services are quite user-friendly and can also be easily integrated into your E-Commerce business infrastructure. They can also be easily accessed once the integration is complete.
High delivery rates
Mtalkz’s high throughput systems ensure speedy delivery rates. They can even prioritise the urgent and most critical traffic.
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Bulk SMS Service For Logistics Industry – FAQ
Yes, you can integrate our API’s with any system. Visit https://msg.mtalkz.com to create a free account and test the API’s
Yes, you can send promotional offers both via an API and via a web panel upload. You can use multiple automation options including vernacular options.
Sending WhatsApp notifications for Automobile through WhatsApp is now easy. Choose from our subscription plan on Whatsapp Business API page and start sending the messages.