Long Code SMS Service
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A long code is a standard, 10-digit number. It is used to send & receive SMS & voice messages.
• If you want to communicate 1-on-1 with customers
• If you want to provide SMS & Voice customer service
• If you want to set up texting network for your internal staff
• If you want to keep your number consistent across all channels
Short code number belongs to 6 digit numbers where long code number belongs to complete 10 digit number. Once customer revert over the short code the main balance deduction will be require as per operator charges, under the long code SMS charges can can come under your SMS pack without charging over main balance. Long code can also be used for missed call services where as short code doesn’t support this service.
Long codes form a longer set of digits as compared to short codes and can be used to send and receive texts, faxes and make calls. Long code text messages are the message where the company send the text SMS towards the user inbox for promotional and transactional activities similarly user can also send their response with the help of specific key word.
A long code is a phone number which is typically a 10-digit number used to exchange SMS & MMS communications. Toll-free numbers in the form of 1-8YY also fall under messaging long codes.
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