Number Masking and Call Masking
Privacy has become a big issue in today’s time and it can no longer be taken for granted. With the upgradation of technology, the number of fraudulent activities has also increased. People don’t feel comfortable sharing their phone numbers with businesses in fear that their personal details like bank account details, social media details etc can be hacked. Call masking is a tool used in online business to protect buyer’s and seller’s personal information like phone numbers. It uses a temporary number for each party, to make communication hassle-free. Number masking is used by buyers, sellers, delivery staff, drivers to communicate. It is the best way for businesses to safeguard their customer’s identities and prevent the misuse of their personal information.
We at mTalkz help to mask phone number to maintain the security of customers’ personal information. Masking the phone number is done by following ways by us:
- The caller has to click on the click to call tab to connect to the receiver.
- We then initiate a call from the caller to the receiver.
- The call then gets connected with the virtual number.
In this process, the phone number of the caller and receiver is not shared with each other, thus maintaining the privacy of both of them. To be a successful business, it is imperative to ensure that the personal information of their customers does not get public and they should work towards customers’ satisfaction to gain a positive image in the competitive market.
With the advancement in technology, plenty of non-ethical hacking and strategic networks of fraudulent activities start taking place. So, number masking ensures that your personal contact information does not fall into the wrong hands. Call masking is used in ride share apps, delivery apps and even for the healthcare field. It is a modern way to approach lots of people. It is the modern approach that can be easily understood and used by anyone.
Protect the privacy of the customers and agents
How does it work?
Caller Initiates a Call
Caller clicks on the click to call widget on the app or the website to get connected with an receiver.
Masking Mobile Numbers
Call is initiated from mTalkz server to connect the Caller with Receiver.
Connecting Caller and Receiver
Call gets connected between the Caller and the receiver using a virtual numbers.
Number Masking and Call Masking – FAQ
Call masking helps businesses protect customer and business phone numbers. It uses a temporary phone number for each party, It uses a short-lived phone number for seamlessly during a specified time period. each party, allowing them to communicate
Number masking is the best way for businesses to safeguard their customers’ identity, and prevent misuse of sensitive information, enabled by anonymization of customer’s phone number. This solution allows you to connect two parties without revealing either party’s phone number.
If you own an iPhone or Android device, automatically block your number by adjusting one simple setting. Your number will appear private for every call you make.
To block your number on iPhone:
1. Go to Settings, tap Phone
2. Press Show My Caller ID
3. Use the toggle switch to show or hide your number
To block your number on Android:
1. Open the Phone app, and open the Menu
2. Select Settings, then Call settings
3. Click on Additional settings, then Caller ID
4. Choose “Hide number” and your number will be hidden
To reverse this feature on Android, choose “Show number” or “Network default”
If you want to dial this number- 123456789, without revealing your number, just dial this- *31#123456789 and hit dial button, that’s it! Basically, you just need to add *31# before dialling the number from your phone. This is the code for users in India and it differs from Country to Country.