Number Masking Services for Businesses
- Customer and Delivery Agent Interaction
- Driver and Passenger Communication
- Prevent spam & safeguard personal information
- Facilitate secure communication
Secure and Private Communication Solutions:
Number Masking for All Your Needs
Mtalkz uses number masking to protect customer privacy by connecting calls via virtual numbers, ensuring callers' and receivers' numbers remain hidden.
Number masking prevents unauthorized access to personal information, safeguarding against fraud in ride-sharing, delivery apps, and healthcare services.
What is number masking
Number masking is a process that hides the real phone numbers of both the caller and receiver by replacing them with a temporary or virtual number. This technique ensures that personal contact details remain private, safeguarding your customers’ privacy while allowing seamless communication.
Whether you’re a business running a call center, a delivery service, or managing customer support, number masking can offer a secure, trustworthy solution for protecting personal data.
By using Mtalkz’s number masking service, businesses can maintain anonymity and ensure secure communication with their customers, all while enhancing customer trust and satisfaction. Our solution is designed for any business looking to scale its communication processes without compromising on privacy.
Call masking is a tool used in online business to protect buyer’s and seller’s personal information like phone numbers
Saves your customers from fraudulent activities over web by giving them security the desire.
Uses a temporary number for each party, to make communication hassle-free.
Best way for businesses to safeguard their customer’s identities and prevent the misuse of their personal information.
Our Number Masking Solutions
At Mtalkz, we offer robust and secure number masking solutions designed to safeguard the privacy of your customers and streamline communication between parties. Whether you’re running an e-commerce platform, a delivery service, or a ride-hailing app, our phone number masking service ensures that personal contact details are protected at all times.
- Real-Time Number Masking: Mask your customer’s phone numbers with a temporary number during live interactions, ensuring that both parties can communicate without revealing their actual contact details.
- Dynamic Number Masking: For businesses requiring flexibility, we provide dynamic number masking, where each session generates a new masked number for extra security and enhanced customer privacy.
- Call Tracking & Analytics: Track and monitor calls through our number masking service without exposing the real phone numbers of either party. You can measure the performance of your customer interactions while maintaining confidentiality.
- Explore beyond simple SMS transmission with Mtalkz Bulk SMS APIs – access delivery confirmations, handle contacts, message scheduling, credit balance retrieval, survey responses, and more
- Seamless API Integration: Our number masking API easily integrates with your existing CRM, ERP, or telephony systems, allowing you to automate the process of number masking across your entire customer support or delivery team.
Mtalkz ensures that our number masking solutions are scalable, secure, and compliant with data protection regulations. You can trust our service to deliver enhanced privacy, ensuring your business meets today’s high standards for data security.
How Does Number Masking Work?
Number masking works by routing calls through a secure platform that assigns temporary or virtual phone numbers to both parties, ensuring that their actual phone numbers are hidden. When a customer or agent makes a call, the system replaces the original number with a masked phone number, enabling the conversation without revealing personal details.
This telephone number masking process is essential for industries such as e-commerce, delivery services, ride-sharing, and customer support, where maintaining customer privacy is a top priority. With Mtalkz’s number masking service, you can create a seamless communication flow that protects sensitive data while offering a smooth customer experience.
For example, imagine a delivery driver needs to contact a customer. Using number masking, the driver can call the customer without either party seeing the other’s personal phone number. This adds a layer of security while allowing direct communication.
Where is number masking successfully used?
Number masking is successfully used in various sectors to enhance privacy and security. In ride-hailing and transportation services, it allows drivers and passengers to communicate without revealing their personal phone numbers.
Ride-sharing and Delivery Services
E-commerce and Marketplaces
Customer Support Centers
Networking and Dating Apps
Healthcare and Telemedicine
How to Get Started with Number Masking
Getting started with number masking through Mtalkz is a simple and straightforward process. Whether you’re a small business looking for enhanced customer privacy or a large enterprise seeking to protect user data during high-volume communications, our solution is designed to integrate seamlessly into your existing operations.
01
Sign Up for Our Service: Start by registering on our platform to access our number masking service. This will give you immediate access to tools and resources to begin masking phone numbers
02
Choose Your Use Case: Select the type of number masking solution that best fits your business needs—whether for call masking during deliveries, secure communications for customer support, or anonymous user interactions.
03
Integrate Our API: Use our easy-to-deploy number masking API to integrate with your system. Our platform supports integration with popular CRMs, ERP systems, and customer support platforms, ensuring smooth operations.
04
Test Your Masking Setup: Once integrated, test the service with live interactions. Our system allows you to mask, track, and manage calls or messages, ensuring full functionality before scaling up.
05
Start Masking: Once setup is complete, begin masking phone numbers in your customer interactions. Protect privacy and enhance your customer service without any disruptions to your existing workflows.
At Mtalkz, we offer full support to help you implement phone number masking successfully. Contact us for a demo or a consultation, and see how easy it is to protect your business and customer communications.
Why Choose Mtalkz for Phone Number Masking?
At Mtalkz, we provide a phone number masking service that is reliable, secure, and easy to implement.
Secure Communication
Protect your customer and agent information with robust encryption, ensuring no personal data is exposed.
Flexible Integration
Our number masking solution can easily integrate with your existing CRM, call center, or business platform.
Scalable Service
Whether you need to mask a few calls or handle thousands, our platform scales with your business requirements.
Unlike typical phone masking apps, our enterprise-grade solution is designed for businesses that need a reliable, scalable number masking service. This allows you to maintain both customer privacy and operational efficiency.
Benefits of Phone Number Masking for Businesses
Phone number masking services offer several advantages that make them essential for businesses aiming to improve privacy and security during customer interactions. Here are some key benefits.
Incorporating phone number masking into your operations will boost both security and customer satisfaction, making it an ideal solution for industries like logistics, customer support, and healthcare.
Cost Efficiency: Number masking services offer a cost-effective solution for managing high-volume interactions while maintaining data security.
Customer Privacy: By using number masking, customers’ real phone numbers are hidden, ensuring that their contact details are not exposed during interactions.
Enhanced Trust: Customers feel more comfortable and secure knowing their details are protected, resulting in higher engagement and loyalty.
Secure Communications: With phone number masking services, businesses can prevent misuse of personal information, reducing the risks of spam, fraud, and harassment.
Seamless Operations: With solutions like call masking service, businesses such as delivery services, e-commerce, and transportation can ensure smooth communication between service providers and customers without revealing personal numbers.
Number Masking Service Pricing
Protect privacy with seamless call masking
Benefits of Number Masking for Mobile Apps
1. Enhanced User Privacy
Users can communicate without revealing their actual phone numbers, significantly reducing the risk of privacy breaches.
2. Increased Trust
By assuring users that their personal information is protected, you can build trust and loyalty toward your brand.
3. Secure Communication
All communications through masked numbers are securely routed, minimizing the risk of spam and unwanted contact.
4. Flexibility
With number masking, businesses can easily manage communication channels without needing to disclose actual contact information.
5. Improved Customer Experience
Users can engage with customer support or make inquiries through the app seamlessly, without the concern of exposing their personal information.
Number Masking for Mobile Apps
In today’s digital landscape, protecting user privacy is paramount, and number masking plays a vital role in mobile applications. By implementing number masking solutions within your app, you can enhance user trust and security. Here’s how it works and its benefits
How Number Masking Works in Mobile Apps
When users interact with your mobile app, such as during customer service inquiries or order confirmations, they often need to provide their phone numbers. By integrating number masking, you can ensure that their actual phone numbers are hidden from view. Instead, the app generates a unique masked number for each user interaction.
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Frequently Asked Questions
Call masking helps businesses protect customer and business phone numbers. It uses a temporary phone number for each party, It uses a short-lived phone number for seamlessly during a specified time period. each party, allowing them to communicate
Number masking is the best way for businesses to safeguard their customers’ identity, and prevent misuse of sensitive information, enabled by anonymization of customer’s phone number. This solution allows you to connect two parties without revealing either party’s phone number.
If you own an iPhone or Android device, automatically block your number by adjusting one simple setting. Your number will appear private for every call you make.
To block your number on iPhone:
1. Go to Settings, tap Phone
2. Press Show My Caller ID
3. Use the toggle switch to show or hide your number
To block your number on Android:
1. Open the Phone app, and open the Menu
2. Select Settings, then Call settings
3. Click on Additional settings, then Caller ID
4. Choose “Hide number” and your number will be hidden
To reverse this feature on Android, choose “Show number” or “Network default”
If you want to dial this number- 123456789, without revealing your number, just dial this- *31#123456789 and hit dial button, that’s it! Basically, you just need to add *31# before dialling the number from your phone. This is the code for users in India and it differs from Country to Country.
