Connect agents and customers seamlessly without revealing personal contact numbers
- Customer and Delivery Agent Interaction
- Driver and Passenger Communication
- Prevent spam & safeguard personal information
- Facilitate secure communication
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Secure and Private Communication Solutions:
Number Masking for All Your Needs
Mtalkz uses number masking to protect customer privacy by connecting calls via virtual numbers, ensuring callers' and receivers' numbers remain hidden.
Number masking prevents unauthorized access to personal information, safeguarding against fraud in ride-sharing, delivery apps, and healthcare services.
Where is number masking successfully used?
Number masking is successfully used in various sectors to enhance privacy and security. In ride-hailing and transportation services, it allows drivers and passengers to communicate without revealing their personal phone numbers.
Ride-sharing and Delivery Services
E-commerce and Marketplaces
Customer Support Centers
Networking and Dating Apps
Healthcare and Telemedicine
Key Benefits
Strengthen Customer base
When the customer’s privacy and identity is not let out or misplaced, they feel more secured. Hence, customers establish higher trust in your business which results in greater customer loyalty and retention.
Improves Customer Experience
Number masking allows two-way communication between you and your customers, improving customer experience without exposing their identity.
Automated Communication
As a business, you get reports with all important KPIs including number of inbound calls, call durations, call drop offs, insights into agent’s performance and clear reasons how to improve your services.
Are you in Search of Smart Voice solutions?
Call masking is a tool used in online business to protect buyer’s and seller’s personal information like phone numbers
Saves your customers from fraudulent activities over web by giving them security the desire.
Uses a temporary number for each party, to make communication hassle-free.
Best way for businesses to safeguard their customer’s identities and prevent the misuse of their personal information.
Frequently Asked Questions
Call masking helps businesses protect customer and business phone numbers. It uses a temporary phone number for each party, It uses a short-lived phone number for seamlessly during a specified time period. each party, allowing them to communicate
Number masking is the best way for businesses to safeguard their customers’ identity, and prevent misuse of sensitive information, enabled by anonymization of customer’s phone number. This solution allows you to connect two parties without revealing either party’s phone number.
If you own an iPhone or Android device, automatically block your number by adjusting one simple setting. Your number will appear private for every call you make.
To block your number on iPhone:
1. Go to Settings, tap Phone
2. Press Show My Caller ID
3. Use the toggle switch to show or hide your number
To block your number on Android:
1. Open the Phone app, and open the Menu
2. Select Settings, then Call settings
3. Click on Additional settings, then Caller ID
4. Choose “Hide number” and your number will be hidden
To reverse this feature on Android, choose “Show number” or “Network default”
If you want to dial this number- 123456789, without revealing your number, just dial this- *31#123456789 and hit dial button, that’s it! Basically, you just need to add *31# before dialling the number from your phone. This is the code for users in India and it differs from Country to Country.
