Integrate Our APIs To Offer Powerful Voice Services & Solutions To Your Customer

Voice services
Voice based solutions

Powerful Voice Based Solutions

Interactive customer engagement begins when the customer can know more about your business. Voice services gives you an option to inform your customers about your business, products, services, offers through voice platform that can be customised totally depending on your needs.

Mtalkz’s offers a suite of intelligent and personalised voice services that helps you elevate your customer experience. Our voice messaging services include Outbound Dialing, Inbound Dialing, Number Masking, Missed Call, Voice SMS and IVR. Built to drive faster engagements, our voice services are backed by strong technology and infrastructure that are reliable and scalable for your growing needs.

Voice services have exponentially grown in popularity over the recent years. With help of Mtalkz, you can leverage speech recognition technology to enable users to interact with your brand seamlessly. We empower businesses with best-in-class voice services that are efficient, more ‘human-like’ and ‘personalized’ in nature than any other form of the user connection.

Expand Your Brand Voice At Click Of A Button To Millions Of People With Our Voice Platform

Voice OTP

Ensure 100% OTP delivery by configuring Voice SMS as SMS 2FA fallback mechanism reducing failures and drop-offs.

IVR System

 

Inbound IVR Service

 

Missed Call Service

Outbound IVR Service

 

Number Masking

 

Advantages of Partnering with Mtalkz for Voice Services

Advisory services for
new businesses on how to get started

Special discounts for
Startups and Growth-driven businesses

Spotlight offers for unique and new use cases

Best bulk SMS
service proider in India

Features

See your marketing campaigns scale with Voice and IVR System

 

Multilingual Content Support

Create voice solutions in multiple languages without any complexity and run your marketing campaigns for diversified customer base.

Efficient Workflows

Create efficient workflows with robust control that help to increase overall customer satisfaction and minimizes your operational costs.

Safe and Secure

Access our safe and secure services that integrate with your system with ease without creating any friction for your business.

Direct Operator Connections

Amazing traffic and route management with multiple channels for delivery of your messages.

Inbound and Outbound Calls

Smart APIs to manage inbound & outbound calls with end-to-end customer interactions and feedback.

Rethink Customer Experience

Extremely relevant for knowing your customers and improving your customer experience by giving them the flexibility and ease to connect with you.

Why Voice?

01

Send time-sensitive communications without missing an alert ever

02

Highly preferred channel to get in touch with customer support

03

Most likely platform to share positive and negative experience by customers

04

One of the top 3 communication channels used by all customers

Embrace Powerful Digital Engagements

Talk to us and improve your marketing ROI by transforming your customer journeys

Bulk Voice SMS – FAQs

Every company looks for an environment where they can grow and sustain while gauging their capability without losing their investment.

FLEXIBILITY: – In today’s world, everyone is busy and try to utilize their time in beneficial ways. Voice Broadcasting gives the flexibility to those people who prefer to read the messages than taking calls.

VERSATALITY: – It is quite beneficial when it comes to a large group or associations. Be it Schools, Universities, Teams, Government agencies, Healthcare, and Banking, it is becoming appropriate for all kind of trade houses.


PERSONAL TOUCH: – This service gives the privilege to the users to send the text messages in their own personalized way.


LEAD GENERATION: – It is very significant to connect with the target customers who could turn out to be a prospect lead for the business.


SURVEYS AND FEEDBACKS: – When it comes to raising funds, organizing conferences, and creating social awareness among the multitude, Voice Broadcasting service helps to improve the businesses and make it productive for the future aspect.

Sending Voice text message is easy.  For sending peer to peer messages one can send using MMS or social applications like Whatsapp.   However, if you need to send Voice text messages in bulk or in an automated fashion you will need to take services from a SAAS provider like Mtalkz which provides Bulk Voice SMS service.

For sending Voice calls in bulk you will need to subscribe to a Bulk Voice SMS service from a service provider like Mtalkz.  Once you subscribe you will get access to a web based user interface and an API that will allow you to upload voice clips and phone numbers and send your voice calls in bulk.  The SAAS system of the provider will automatically trigger these calls from  multiple hosted numbers so that the entire list is called an the voice message played in matter of minutes.

Bulk Voice Call is a call received by a user where a pre-recorded message is played by the sender.  The sender sends these calls in bulk to inform the user about their services or promotions.  Now a days these calls are very popular and have applications even to confirm the users availability before a e-commerce package is delivered to them.