We empower businesses to create customer engagement that enables them to stay ahead!
Are you ready to boost your success and profitability transforming your customer journey?
Mtalkz is a platform based, digital engagement and communication service company that provides high volume messaging services along with Marketing Automation, Workflow Automation and Predictive Insights using AI/ML.
From building connections to conversations, we enable businesses to transform their journey in a more successful and profitable way. Our wide range of SAAS based products and services define new and innovative ways for businesses to interact and transact with their customers. Within a short span of time, we have propelled the growth of different size of businesses by allowing them to increase their reach. Our CPAAS platform built using the state-of-the-art technology fuels the customer experience for hundreds of enterprises. Our scalable and cost-effective service portfolio includes Bulk SMS, RCS, Voice, Email, WhatsApp Business API, Google Verified SMS, Chatbots and agile marketing automation solutions.
Our B2C Omni-Channel customer engagement platform enables businesses to automate tasks and workflows for reaching out to leads, prospects and customers with personalized messaging leading to higher engagement and ROI. We offer B2B owners and developers the flexibility to connect with their customers across multiple mobile channels using a single API. Mtalkz integrates with world-class software’s, industry leading CRMs and E-commerce platforms such as Salesforce, WooComerce, Shopify, Magento, Zoho, WebEngage, MoEngage, Zapier, CleverTap and Leadsquared to bring the capabilities of messaging to their customers in a snap.
Future of Communications
The world is getting more and more connected, we aim to connect businesses for complete customer satisfaction. Our cloud-enabled customer centric platform will leverage Web 3.0/ ML/ AI technology to provide a smarter, faster and more personalized user experience for businesses.
Using technology as a core, our goal is to create a rich platform that understands user behaviours, patterns and customer journey, leading to effective engagement, monetisation and retention across multiple channels. This data-driven user experience will streamline the value delivery, growth and profitability for an enterprise.
Our Mission
Provide SAAS platforms to enable enterprises to create differentiated mobile engagement for their customers.
Our Vision
To enable enterprises, provide a connected, secure and delightful user experience to their customers.
Advisory Services
Apart from our platform and services, we also offer expert advocacy to understand that how automation and communication channels can give business boosts. Our offerings also include proven Go-To-Market Plans for Startups including Content strategy, Lead generation, Customer engagement & retention techniques, Technology platform strategy for quick implementation.
Right Prospect
Right Message + Right Channel + Right Time
Campaign Monitoring
Analytics, Data driven approach
Target Profiling
Segmentation, Campaign Performance Metrics
Setting up and leveraging
Setting up and leveraging the right channel for right purpose and impact
Our Leadership
Our team is persistent in their efforts to attain the vision of the company.
Shelly Prakash
Founder
First Gen. Entrepreneur,
M.A., Educationist
Shelly comes from a business background and possess entrepreneurial leadership to create businesses from scratch and scale it up with her expertise. She has strong roots in educational domain and is articulate in leading people and culture of the organisation. She’s an accomplished and empathetic leader with a people-first approach – keeping growth, process, values, trainings & development, and culture top of mind.
Abhishek Prakash
Co-Founder
Ex IBM, Ex Wipro, Ex HCL, IIM Indore,
IIT Roorkee, PGPX UCLA
Abhishek Prakash is a Strategic sales leader with deep focus on customer relationship building and revenue growth. Abhishek is laser-focused on driving the sales, mission and vision of Mtalkz. He has accumulated more than two decades of experience in growing multiple businesses at corporates like IBM, Bharti Airtel, Reliance Jio, SBI, Sony, Walmart, Indian Oil, Marico, among others. He possess excellent understanding of enterprise profitability and creating sustainable competitive advantage. He holds an engineering degree from IIT Roorkee, and MBA from IIM Indore and PGPX from Anderson School of Management, University of California.
Board Of Advisors
Avtar Monga
Ex-COO at IDFC First Bank
Mr. Avtar Monga has been associated with the Financial and Banking industry for almost 38 years and has worked with some of the best Indian and Global enterprises in leadership positions. Mr. Monga served as the COO at IDFC First Bank where he led the bank launch and established IDFC Bank as a new-age technology led innovative bank. Apart from being COO he was also head of Retail Bank. He also worked as the Managing Director at Bank of America and as the CEO at GE SBI Joint Venture and TFS businesses. He is Passionate about building leadership, and mentors several successful industry leaders and provides advice to upcoming global and local start-ups.
Shivendra Misra
Independent Consultant
Shivendra has 20 years of industy experience in management consulting global technology deployment, Digital Marketing and E-Commerce Health care and Gaming, An early enterprenuer of the dotocm 1.0 wave, He was part of the core team management project in the initial launch of jio. he started his initial career in TAS and also worked with Accenture to implement SAP for an internation multichannel E-commerce environment.passionate about solving problems for Saas and D2C startups, he currently represents IAB tech labs a non profit association for APAC.
Join Our Team
We invite smart, ambitious and goal-oriented people to join our fast growing workforce to
build the future of communications.
We are the preferred CPaaS Platform provider for hundreds of small and large enterprises, SAAS companies and Digital agencies.
- Robust security and compliance
- Strong market expertise
- Best in class communication platform
- Reliable API and integration at scale
- Omnichannel communication
- Customized and plug n play solutions
