Do you want to have automated interactions with your customers? Want to make your life simpler along with providing the best customer experience? Whatsapp chatbot is the one-stop solution for your business!enquire more
For Small applications. Billed Annually
For Medium Business. Billed Annually
For Large applications. Billed Anually.
Based on database and scripts
Enhanced with our Natural Language processing
Based on our online analytics
Based on Video Analytics
Based on Location based services
Based on open API’s and micro services
Whatsapp Chatbot is an automated software platform powered by Artificial Intelligence(AI) and runs on Whatsapp. Customers communicate with the businesses via Whatsapp chatbots through the chat interface. It allows businesses to automate their sales and customer experience on Whatsapp business accounts. The communication with the customers could be in the form of text messages or voicemail.
We at mTalkz offer businesses with Whatsapp chatbot and help them reach over 1.5 billion users on Whatsapp using the simple REST API. With our well-developed chatbots, the users can automate and have manual interactions with their customers via smart messaging API for Whatsapp business.
Whatsapp automation with a well functioning WhatsApp chatbot:
A well designed WhatsApp chatbot can be highly advantageous to your business. It helps to offer your customers complete peace of mind. Your customers need not wait for long hours to get their questions answered. The customers can get answers to their queries or get their issues resolved instantly with the chatbots. With the Whatsapp chatbot, your business will be more efficient, interactive and you can have a good brand image for your business. With a perfectly designed and structured chatbot, you can build a complete experience that your customer wants.
You can start your Whatsapp chatbot with mTalkz through the following three easy steps:
Make your life simple and enhance the growth of your business via mTalkz. We ensure to increase the lead of your business via our best platform. So visit our website today to avail the best services at the lowest price possible!
Activate & Setup your WhatsApp Business Account
Enthrall your customers with engaging chatflows.
Be always available to your customers and never let them forget you.
Doxper offers comprehensive recording of medical prescriptions with zero behavioural change, as well as interactions between a clinician and a patient.We were having an urgent need for a WhatsApp Business API account and then we found mTalkz. Not only they helped us to get our WhatsApp Business API account in just 3 weeks but the kind of support they have extended right from the initial documentation to integration to launch is quite appreciable. Thank you so much for lightning fast services.
Head of Product, Doxper
MTalkz has been the vendor for integrating WhatsApp services for our Product Pooraa. Thanks to their continuous and prompt support, we have been able to implement one of the most comprehensive interactive WhatsApp platforms in India. I personally thank Prakash and Shivanshu for their support and would recommend MTalkz.
Product & Technology Head, Tolexo Online Pvt. Ltd.
Impact of COIVD19 is felt at multilevels around the world. Customer are increasingly going to ask for app less and contact less methods of interacting with your brand.
What happens to my existing CRM or Loyalty Systems
mTalkz will ensure that journey flow is designed in a way to make an inclusive journey with your existing systems. Most of the times the dynamic data will be fetched and written to your existing systems.
Who are top providers of Whatsapp Business Automation
This is a new and emerging area, there are many leading organizations that are attempting to provide whatsapp enablement services but a few that have ability to design and implement the entire journey.mTalkz scores high among competition for three things.1. Ability of understand customers business and service requirements.2. Create tailor made Whatsapp Business API based solutions and driving customer engagement through a combination of SMS, Voice, Social media and emails.3. Offering irresistible value through economic pricing and comprehensive support.
Is mTalkz a approved Whatsapp partner
Whatsapp has mandated certain organisations in each country to act as distribution points for increasing market reach. mTalkz works with several such approved vendors. However, its not necessary to take services directly from an approved vendor, only permissions for enablement need to be routed through an approved partner and this will be managed end to end by mTalkz
Will Whatsapp Allow me to push marketing campaigns
Absolutely not, push campaigns are not allowed on whatsapp business api as this is essentially a conversation channel. However, intelligent customer journey can be designed to enable sharing of relevant information with the customers.
Can I do e-commerce on Whatsapp
Intelligent chat flows can be designed so that customers can get customised links to make payments. Whatsapp are coming with new features every month to enable a larger business use of their platform.
How will I get ROI on high initial cost
ROI is going to come from reduced cost multiple conversations and providing customers with easy to use chatting interface.
Can I send Pictures, Videos, PDF? Is my data Safe
Yes you can send rich media files provided they become a part of an approved journey. These will be sent as attachments to the messages and should contain relevant information related to the discussion. Absolutely, Whatsapp messaging data is protected by HTTPS protocols, for chatbot data you can ask for a more customised design to enhance security of your data.
What is WhatsApp Business API?
Whatsapp has currently three products in marketPeer to Peer end user application that is generally downloadable from the Playstore or the app store. This form of application is meant for individual end users.WhatsApp Business- This again is available on Play store and Appstore and it enables some limited amount of functionality for Business’s like some standard automated responses and publishing of catalogue through Facebook integration. This form of application is suitable for small business who have limited users and can handle those queries invididually.WhatsApp Business API – This is a formal business version of Whatsapp. To get this a business has to undergo an approval process with Facebook. Once approved the business will get an API that they can use to integrate with their backend systems like CRM/ERP/Marketing/Website and send automated messages to users based on their interactions with the business.
How can I get WhatsApp API for Business?
Getting Whatsapp API is an easy process these days. Once you reach out to us our teams will guide you through an approval process that will be run through your Facebook Business Manager ID pageYou will need a number that has not been used on Whatsapp beforeApproximate set up time is about 7-14 days.Our teams will also help you and advise you on how to design your messages and templates so that approval is fasterAlso we will help you purchase a plan to support your messaging requirements.
What is the difference between WhatsApp business and WhatsApp business API?
Whatsapp Business is a downloadable product and is suitable for individual run business who would like to give out store information and some standard response to customer. Also it allows publishing of catalogue through Facebook.Whatsapp Business API is suitable for large and medium business’s who would like to send multiple variety of messages to their customers based on the type of interaction being carried out. IN this product the enterprise will get an API that they can use to integrate with their back end systems and even use it for chat based e-commerce and payments.