The Past, Present and Future of CPaaS
According to 85% of top-performing firms, APIs are a smart approach to building your business. Over the last ten years, multichannel software (SaaS) and infrastructure
According to 85% of top-performing firms, APIs are a smart approach to building your business. Over the last ten years, multichannel software (SaaS) and infrastructure
2022 is the year in which many existing challenges and opportunities will be magnified and accelerated. Sustainability, technology, automation, e-commerce, and changing consumer demand should
WhatsApp has grown to be one of the most powerful digital communication platforms on the planet, with over 1.5 billion users globally. The average user
Digital transformation is empowering the banking industry to improve its customer interactions. As new and innovative services continue to influence the market, AI-based chatbots have
The pandemic situation caused many businesses to enhance their capacity to use multiple digital channels to accommodate new customer engagements, such as contactless pickup, medical
Ecommerce in 2022 is poised to break all boundaries in terms of user base and service availability. With more and more customers using e-commerce services,
WhatsApp Business API is a first-party solution launched by Whatsapp to establish business and customer connections for business-related communication. This step from Whatsapp has proven