5 Ways AI Chatbots Are Transforming BFSI Sector

The improved cognition and social simulation have ensured that Artificial Intelligence technology has moved from the backburner to the centre of communication. When was it last that you stood in a queue in front of a teller’s desk in the bank? Can’t remember? Indeed, the Internet has already reshaped and eased our banking experiences. But […]

Conversational Chatbots: A Perfect Tool or Customer Engagement?

Conversational AI Chatbots

In most cases, companies lose customers to their competitors due to a lack of interaction at the right time. Yes, suppose you delay answering your customer’s or prospects’ queries, they might end up being customers to your nearest competitor. Being accessible to potential consumers is crucial since it can leave a positive impression and benefit […]

Whatsapp Chatbots for E-Commerce Businesses: Benefits and Features

WhatsApp Chatbot for Ecommerce

The WhatsApp chatbot is a quick and hassle-free way for businesses to engage with their prospects and customers, benefiting both sides. This AI-powered technology acts as a lifesaver for most businesses allowing them to be available 24 hours a day. According to renowned marketing expert Matthew Barby, better chatbot experiences with more engaged audiences can […]

Top 5 Reasons to integrate WhatsApp API for your Business

integrate WhatsApp API

In a short period of time, WhatsApp has become the preferred messaging service for 2 billion active users worldwide. It’s a quick, easy, and practical method for family and friends to talk, send and receive documents, exchange photographs and videos, create group SMS, and have private, secure chats whenever they want, day or night. Customers […]

5 WhatsApp Chatbot Features that will Increase Conversions

WhatsApp Chatbot Features

WhatsApp Chatbot Features – Chatbots are increasingly being used by organisations to take advantage of conversational marketing and produce excellent leads. Increasing conversion rates and automatically qualifying leads are two key benefits. Given that 64% of consumers think that the 24/7 service is the most practical chatbot feature, the adoption of chatbots is on the […]

SMS vs WhatsApp: Which Channel is Better?

sms vs whatsapp

A world where customers can make purchases through a variety of channels has made mobile touchpoints a crucial distinction. Businesses are now spending an increasing amount of money on mobile channels to interact with their end customers at key moments during the buying lifecycle. It can be difficult to decide which mobile communication channel to […]

How to Schedule a Message for Sending at a Certain Time

how to send a message at a certain time

The many means of notifications are part and parcel of an era where the speed of information — and reaction — has become central. That’s not just true in our personal lives but applies equally to the business world.  Notifications are vital building blocks in this new data-driven and event-driven world. Notifications provide the ability […]

How Chat Bots Are the Future of the Gaming Industry

chatbot for gaming

The multi-billion dollar business for internet gaming has been expanding rapidly in recent years. Considering how much time and money customers invest in online games, it’s not surprising that more and more market players are attempting to take advantage of this trend. Many of us have downloaded or played video games at some point in […]

How Mtalkz’s WhatsApp APIs can Empower D2C and Omnichannel Retail

WhatsApp APIs can Empower D2C

The Indian E-commerce market is anticipated to grow by 21.5% in 2022 and reach US$ 74.8 billion. E-commerce has revolutionised how businesses operate in India. Global E-commerce is becoming more multilateral. Businesses need to find and access growing markets with the right potential as consumer spending power rises and digital infrastructure becomes more advanced on […]

Chatbots in Healthcare: Improving the Patient Care

Chatbots in Healthcare Improving the Patient Care

The healthcare industry is essential for survival. Millions of people are always looking for quick and easy access to health information facilities since pandemics became more prevalent. As an outcome, the businesses started investing into incredibly advanced and effective technology to keep up with demand. With healthcare chatbots, patients can get in touch with doctors […]

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