Increasing customer retention is one of the best business development techniques. The best part is that the groundwork for bringing in the clients has already
Artificial intelligence (AI) is getting more and more ingrained in the daily life of every individual. The primary point of interaction with our favourite companies,
Digitalisation continues to have an impact on national as well as international industries and commercial operations. The travel and tourism sector has also been significantly
The use of mobile phones has increased in recent years, whether it’s for social media, online shopping, grocery shopping, food ordering, ticket booking, paying bills,
The healthcare industry is complex and fragmented. It’s not easy for patients to find the right medical services or professionals, especially when they need a
Now that instant messaging apps are a standard in both personal and professional lives, businesses are encashing them to improve customer engagement. Using these messaging
As technology advances, new digital marketing techniques emerge. While direct mail, billboards, television, and radio advertisements still have their place, all businesses must adapt to
A new generation of conversational AI chatbots is sweeping the financial sector. As technology advances, it is surrendering to a more powerful force – Conversational
The first thing that springs to mind when someone mentions “artificial intelligence” is probably a sci-fi movie like Matrix. Many industries are influenced by the
Gone are the days when customers had one-way interactions with enterprises. Back then, customers had to invest too much effort into obtaining solutions to issues,
