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WhatsApp Business API

Do Automated and Manual interactions with your users on using smart messaging API for WhatsApp Business

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WhatsApp Business API

Do Automated and Manual interactions with your users on using smart messaging API for WhatsApp Business

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Whatsapp Business API Price Plans

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Standard

₹ 2,499/M

For Small applications. Billed Annually

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Advanced

₹ 4,999/M

For Medium Business. Billed Annually

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Premier

₹ 9,999/M

For Large applications. Billed Anually.

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Send real-time alerts and notifications while offering always-on support through a chatbot or live agent

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Channel Promotions

Based on database and scripts

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Vernacular Conversation

Enhanced with our Natural Language processing

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Customer Segmentation

Based on our online analytics

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Visual Process Automation

Based on Video Analytics

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Ticketing and Reservations

Based on Location based services

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CRM & ERP Automation

Based on open API’s and micro services

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Give your customer a complete peace of mind

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Setup

Activate & Setup your WhatsApp Business Account

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Engage

Enthrall your customers with engaging chatflows.

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Retarget

Be always available to your customers and never let them forget you.

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1

Register your profile while purchasing an API package

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2

Your profile will be approved in 14 business days

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3

Start sending messages once the profile is approved*

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* If your profile is rejected for some reason, the package price will be refunded back to you.

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Want to try it out?

Add +91 98686 29924 to your contacts list and send a message saying ˝Hi˝ over WhatsApp or try scanning the QR code. The rest is easy to follow.  Choose alpha1 or zeta1 or 31 as sectors  to get AI based information.

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Want to try it out?

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WhatsApp Opt-In

Requirements

The mTalkz API for WhatsApp enables you to reach over 1.5 billion users on WhatsApp using a simple REST API, all in mTalkz’s Programmable Messaging platform. WhatsApp is the most popular OTT app in many parts of the world.

mTalkz API for WhatsApp is now available in early access, which allows developers to start building and prototyping in a sandbox.

WhatsApp necessitates that your application execute unequivocal client pick ins to convey messages over WhatsApp. You may accumulate this select in through a site page or portable application (for instance amid your information exchange stream, in record settings, by means of SMS, and so forth.) Sending clients messages without a pick in may result in clients hindering your business and suspension of your Whatsapp business account.

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Testimonials

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Doxper offers comprehensive recording of medical prescriptions with zero behavioural change, as well as interactions between a clinician and a patient.

We were having an urgent need for a WhatsApp Business API account and then we found mTalkz. Not only they helped us to get our WhatsApp Business API account in just 3 weeks but the kind of support they have extended right from the initial documentation to integration to launch is quite appreciable. Thank you so much for lightning fast services.

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Sushant Jain

Head of Product, Doxper

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MTalkz has been the vendor for integrating WhatsApp services for our Product Pooraa. Thanks to their continuous and prompt support, we have been able to implement one of the most comprehensive interactive WhatsApp platforms in India. I personally thank Prakash and Shivanshu for their support and would recommend MTalkz.

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Puneet Chhabra

Product & Technology Head, Tolexo Online Pvt. Ltd.

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Make your life Simple

Bring Mtalkz API’s to your business

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WhatsApp Business API – FAQ

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Why Do I need WhatsApp Business Automation

Impact of COIVD19 is felt at multilevels around the world. Customer are increasingly going to ask for app less and contact less methods of interacting with your brand.

What happens to my existing CRM or Loyalty Systems

mTalkz will ensure that journey flow is designed in a way to make an inclusive journey with your existing systems. Most of the times the dynamic data will be fetched and written to your existing systems.

Who are top providers of Whatsapp Business Automation

This is a new and emerging area, there are many leading organizations that are attempting to provide whatsapp enablement services but a few that have ability to design and implement the entire journey.
mTalkz scores high among competition for three things.
1. Ability of understand customers business and service requirements.
2. Create tailor made Whatsapp Business API based solutions and driving customer engagement through a combination of SMS, Voice, Social media and emails.
3. Offering irresistible value through economic pricing and comprehensive support.

Is mTalkz a approved Whatsapp partner

Whatsapp has mandated certain organisations in each country to act as distribution points for increasing market reach.  mTalkz works with several such approved vendors.  However, its not necessary to take services directly from an approved vendor, only permissions for enablement need to be routed through an approved partner and this will be managed end to end by mTalkz

Will Whatsapp Allow me to push marketing campaigns

Absolutely not, push campaigns are not allowed on whatsapp business api as this is essentially a conversation channel. However, intelligent customer journey can be designed to enable sharing of relevant information with the customers.

Can I do e-commerce on Whatsapp

Intelligent chat flows can be designed so that customers can get customised links to make payments.  Whatsapp are coming with new features every month to enable a larger business use of their platform.

How will I get ROI on high initial cost

ROI is going to come from reduced cost multiple conversations and providing customers with easy to use chatting interface.

Can I send Pictures, Videos, PDF? Is my data Safe

Yes you can send rich media files provided they become a part of an approved journey.  These will be sent as attachments to the messages and should contain relevant information related to the discussion. Absolutely,  Whatsapp messaging data is protected by HTTPS protocols, for chatbot data you can ask for a more customised design to enhance security of your data.

What is WhatsApp Business API?

Whatsapp has currently three products in market
Peer to Peer end user application that is generally downloadable from the Playstore or the app store.  This form of application is meant for individual end users.
WhatsApp Business-  This again is available on Play store and Appstore and it enables some limited amount of functionality for Business’s like some standard automated responses and publishing of catalogue through Facebook integration.  This form of application is suitable for small business who have limited users and can handle those queries invididually.
WhatsApp Business API – This is a formal business version of Whatsapp.  To get this a business has to undergo an approval process with Facebook.  Once approved the business will get an API that they can use to integrate with their backend systems like CRM/ERP/Marketing/Website and send automated messages to users based on their interactions with the business.

How can I get WhatsApp API for Business?

Getting Whatsapp API is an easy process these days. Once you reach out to us our teams will guide you through an approval process that will be run through your Facebook Business Manager ID page
You will need a number that has not been used on Whatsapp before
Approximate set up time is about 7-14 days.
Our teams will also help you and advise you on how to design your messages and templates so that approval is faster
Also we will help you purchase a plan to support your messaging requirements.

What is the difference between WhatsApp business and WhatsApp business API?

Whatsapp Business is a downloadable product and is suitable for individual run business who would like to give out store information and some standard response to customer.  Also it allows publishing of catalogue through Facebook.
Whatsapp Business API is suitable for large and medium business’s who would like to send multiple variety of messages to their customers based on the type of interaction being carried out.  IN this product the enterprise will get an API that they can use to integrate with their back end systems and even use it for chat based e-commerce and payments.

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