Businesses can create pre-designed templates for automated messages such as order confirmations, shipping notifications, appointment reminders, etc. It saves time and provides quick and easy communication with customers.
With WhatsApp Business API, businesses can provide customer support via chat. In addition, it enables customers to get quick answers to their queries, which helps improve customer satisfaction.
Businesses can also facilitate transactions through WhatsApp, such as booking reservations or making payments. As a result, it provides customers with a seamless experience and helps businesses streamline their operations.
WhatsApp business APIs support integration with multiple third-party tools such as customer relationship management (CRM) platforms, marketing automation tools, chatbots, and more. This helps to enhance business communication with customers, streamline workflows and automate specific tasks.
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