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ERP and CRM for your company

End to End planning and management for manufacturing companies

Make it super efficient for your employees to plan and execute works.  Use mTalkz ERP and CRM to increase efficiency and manage leads and communications..

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Why You Need ERP and CRM? 

Enterprise Resource Planning and Customer Relationship Management are concepts that enable large enterprises to carry out their business more effectively.  In recent times they are known more popularly as software packages, the movement has taken place from being a concept to software since softwares is required to manage these activities when done on a large scale. 

The first ERP was BAAN or may be SAP R/2 both released in nineteen seventies while the first available history of a CRM package dates to mid eighties.  Essentially an ERP enables large companies to manage their back office, finances, supply chain, distribution chain and manufacturing activities while the CRM helps companies manage complete information about its customer and their interactions with the firm.

The flexibility that companies get by using these systems is that they act both as a system of transaction and system of records and enable companies to carry out their regular business in a much automated fashion.  The design of software enables a trail to be maintained hence retrieval and analysis of previous years data is relatively easy.  Popular ERP packages today are SAP Business One, Oracle Netsuit, SAP, Sage Intacct, SAP S/4HANA, Tally while popular CRM packages being SAlesforce, Hubspot, freshworks and zoho among others.

Benefits of ERP and CRM?

ERP and CRM softwares automate many aspects of business processes thereby enabling enterprises to focus more on their core activities of business.  ERP packages help organizations carry out the transactions in a predefined manner and store them correctly for enhanced reporting and retrieval of information.  This enables organisations to improve their business process over a period of time based on the invaluable information generated through data analysis. In addition the ERP package maintains transparency at all levels, 

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The mTalkz ERP and CRM Services for Various Industries

A complete CRM for your business, which manages everything starting from generating leads to converting them to paid customers to post-sales support through mTalkz CRM. Also M Talkz ERP caters to your manufacturing needs, right from material requirement planning to manufacturing control.

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Product Management

Through mTalkz ERP, your manufacturing is system driven once you add all the required information into it.

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Reduce Manual Work

Use mTalkz ERP as one back office system including financials, fulfillment, inventory and sales to reduce manual work drastically.

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Real Time Visibility

Check from anywhere in the world through our cloud based solutions using mobile or computer with an internet connection.

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Streamline Sales

Boost your sales and conversions through our mTalkz CRM by streamlining sales which ultimately saves cost.

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Business Automation

Maintain customer details, create invoices, send quotes or provide post sales support. All from one panel.

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Contact Management

Keep the complete conversation with a customer (email, SMS, invoices, quotes, tasks) at a single place. Customer profiling helps to understand the value of the lead.

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Make your life Simple

Bring Mtalkz API’s to your business

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ERP AND CRM FOR YOUR COMPANYFAQ

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[accordion-item title=”Will my CRM be in Cloud Based?” class=”Yes you can”]

Yes, you can get it installed on Web Server and your private servers too.

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[accordion-item title=”Do I need an ERP?”]

Below are the indications that you need an ERP

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We are proud to say that mTalkz implementation process is one of the fastest in the world today. Just give us a call to help us understand your customised needs.

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[accordion-item title=”What does our organization need to prepare when we implement ERP?”]

The very first step in preparing in implementing an ERP solution is a concrete business process.

Next our expert team at mTalkz will help you implement this  in the best way.

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[accordion-item title=”Will mTalkz provide ERP training to my employees?”]

Yes, as a mandatory step in the implementation methodology, mTalkz provides training to your employees. If a trained employee leaves you, and you hire a new person, we can even train your new employee and educate him how to use the system effectively for your business objectives.

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