Mtalkz For Power & Utility
Digitalize your operations with Mtalkz Suite of Services
SMS | WhatsApp | RCS | IVR | Email
- Digitalize Your Services
- Enhance Customer Convenience & Safety
Results we've helped our clients achieve
30%
Improvement in Message Delivery rates
20%
Reduction in Communication Costs
19%
Improvement in OTP Delivery rates
500+
Man hours saved with Mtalkz features
70%
Increased Engagement via Personalization
Connect with your customers anywhere in the world
WhatsApp Business API
Bulk SMS Services
Bulk Email Solutions
IVR Solutions
RCS Business Messaging
Conversational AI Chatbiot
Mtalkz WhatsApp Solution
Provide real-time customer support and updates on service interruptions or maintenance.
Conduct live Q&A sessions or surveys on WhatsApp to address customer queries and feedback
Send immediate notifications about safety hazards, weather-related emergencies, or outage alerts.
Mtalkz RCS Solution
Send RCS messages with billing statements, due dates, and secure payment links.
Provide RCS messages with monthly or quarterly energy usage reports, comparisons, and trends.
Enable customers to initiate support requests and inquiries through RCS messages.
Mtalkz SMS Solution
Send bulk SMS messages with billing statements, due dates, and payment options.
Notify customers about peak usage times, high consumption alerts, or potential savings via SMS.
SMS alerts to notify customers about planned maintenance, unexpected outages, or restoration updates.
Mtalkz Voice Solutions
Implement IVR systems to handle common inquiries such as billing, outage reporting, and account inquiries.
Provide automated voice calls with real-time updates on outage status, restoration progress, and estimated time of repair.
Promote energy efficiency and provide customers with personalized usage insights through voice interactions.
Integrate with any CRM system
Seamless CRM Integration
Our platform can seamlessly integrate with any CRM system, ensuring smooth data flow and enhanced operational efficiency.
Custom API Solutions
We develop tailored APIs to meet your specific needs, providing flexible and reliable solutions for diverse requirements.
Streamlined Data Flow
These integrations streamline data management, enhancing accuracy, efficiency, and compliance with industry standards.
Fallback Capabilities
Reliable Messaging with a Smooth Fallback Mechanism
Ensure your messages always reach your audience with our advanced fallback capabilities. If SMS messages encounter delivery issues, they automatically switch to RCS, WhatsApp, or even voice calls, ensuring uninterrupted communication
Proven Results: Real Stories from Real Clients
India’s most trusted insurance brand sped up claims processing by 15% with Mtalkz’s chatbot automation, saw a 25% boost in cost-effectiveness in just one month, and reduced customer churn by 10% through timely updates.
See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.
Discover how a leading NBFC in India partnered with Mtalkz to achieve a 10% reduction in communication costs and a 15% increase in message delivery rates. Optimize your outreach and save money with Mtalkz.
Why do businesses choose Mtalkz
Unlock 30% Savings with Cost Takeout Strategies
Our consultancy-based approach optimizes spend by using template improvements & selecting the best channels ensuring cost savings.
The Price Advantage: Spend up to 20% Less
Our platform delivers immediate value with up to 20%
cost reduction from day one.
More Features over any other Platform
We offer a high-performance platform with advanced UI, API suite, and integrations, surpassing industry standards.
Help at Your Fingertips: Responsive Support, 24/7
We trust our employees, whose dedication ensures an
exceptional experience for enterprise needs
Everything You Need, All in One Place
Our services include SMS, WhatsApp, RCS, Truecaller, Voice, IVR, automation, and email. We offer comprehensive messaging solutions,
X Channel Complimentary onboardings
Onboard with us and enjoy complimentary onboarding for other channels. Plus, receive free credits and up to 5% additional savings.
The Mtalkz Advantage Add-ons
WhatsApp-based CRM
With our WhatsApp-powered CRM, you can streamline your workflow, boost productivity, and provide unparalleled customer service – all from the convenience of your smartphone.
Free DLT Registration
Ensure Regulatory Compliance by Registering Your Business on DLT Platform for Commercial Messaging. Benefit from Streamlined DLT Registration for Effortless Compliance..
Get 1000 SMS Free
Unlock the power of effective communication with our exclusive offer! Get a complimentary 1000 Free SMS Credits when you invest in any of our dynamic plans.
Experience Our Live Demo and Instant Onboarding!
Elevate Your Business Game with Mtalkz โ Where Growth Meets Connectivity!