Mtalkz For D2C & Retail
World’s Most Advanced PaaS for Enterprise Communications
SMS | WhatsApp | RCS | IVR | Email
- Personalize Marketing Campaigns for Higher ROI
- Simplify the Purchase Process with In-App Payments
- Streamline Product Discovery with WhatsApp Catalogues
- Enhance Post-Purchase Experience & Repeat Sales
Results we've helped our clients achieve
30%
Improvement in Message Delivery rates
20%
Reduction in Communication Costs
19%
Improvement in OTP Delivery rates
500+
Man hours saved with Mtalkz features
70%
Increased Engagement via Personalization
Connect with your customers anywhere in the world
WhatsApp Business API
Bulk SMS Services
Bulk Email Solutions
IVR Solutions
RCS Business Messaging
Conversational AI Chatbiot
Mtalkz WhatsApp Solution
Set up automated replies for frequently asked questions to provide instant support
Provide exclusive access or early-bird offers to loyal customers through WhatsApp
Share multimedia content such as videos, images, & catalogs to engage customers and promote your products
Mtalkz RCS Solution
Utilize buttons, quick reply options, and carousels to create interactive and engaging experiences
Provide instant order confirmations with detailed information about products, prices, and delivery estimates
Visually appealing and interactive marketing campaigns with multimedia content that stands out
Mtalkz SMS Solution
Abandon Cart reminders to customers; encouraging them to complete their purchase with a link
Notify customers of personalized rewards or discounts based on their purchase history
Send invitations and reminders for upcoming events, product launches, or in-store promotions
Mtalkz Voice Solutions
IVR can handle routine inquiries, direct calls to the appropriate department, and offer self-service options.
Voice-based marketing campaigns where customers receive pre-recorded messages about promotions
Follow up with customers after a support call or service interaction to gauge their satisfaction
Integrate with any CRM system
Seamless CRM Integration
Our platform can seamlessly integrate with any CRM system, ensuring smooth data flow and enhanced operational efficiency.
Custom API Solutions
We develop tailored APIs to meet your specific needs, providing flexible and reliable solutions for diverse requirements.
Streamlined Data Flow
Fallback Capabilities
Reliable Messaging with Seamless Fallback Mechanism
Proven Results: Real Stories from Real Clients
See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.
Discover how a leading NBFC in India partnered with Mtalkz to achieve a 10% reduction in communication costs and a 15% increase in message delivery rates. Optimize your outreach and save money with Mtalkz.
Why do businesses choose Mtalkz
Unlock 30% Savings with Cost Takeout Strategies
Our consultancy-based approach optimizes spend by using template improvements & selecting the best channels ensuring cost savings.
The Price Advantage: Spend up to 20% Less
Our platform delivers immediate value with up to 20%
cost reduction from day one.
More Features over any other Platform
We offer a high-performance platform with advanced UI, API suite, and integrations, surpassing industry standards.
Help at Your Fingertips: Responsive Support, 24/7
We trust our employees, whose dedication ensures an
exceptional experience for enterprise needs
Everything You Need, All in One Place
Our services include SMS, WhatsApp, RCS, Truecaller, Voice, IVR, automation, and email. We offer comprehensive messaging solutions,
X Channel Complimentary onboardings
Onboard with us and enjoy complimentary onboarding for other channels. Plus, receive free credits and up to 5% additional savings.
The Mtalkz Advantage Add-ons
WhatsApp-based CRM
With our WhatsApp-powered CRM, you can streamline your workflow, boost productivity, and provide unparalleled customer service – all from the convenience of your smartphone.
Free DLT Registration
Ensure Regulatory Compliance by Registering Your Business on DLT Platform for Commercial Messaging. Benefit from Streamlined DLT Registration for Effortless Compliance..
Get 1000 SMS Free
Unlock the power of effective communication with our exclusive offer! Get a complimentary 1000 Free SMS Credits when you invest in any of our dynamic plans.
Experience Our Live Demo and Instant Onboarding!
Elevate Your Business Game with Mtalkz – Where Growth Meets Connectivity!
What People Say About Us
Sushant Jain
Head of Product - Doxper
We were having an urgent need for a WhatsApp Business API account and then we found Mtalkz. Not only they helped us to get our WhatsApp Business API account in just 3 weeks but the kind of support they have extended right from the initial documentation to integration to launch is quite appreciable. Thank you so much for lightning fast services.
Ranjana Srivastava
Well Being Nutrition
I was apprehensive on reliability factor while deciding to buy SMS services. But one I found Mtalkz, they were very supportive. They guided and supported in all possible way to optimize SMS and its delivery. This definitely has impacted my business in positive way! Keep it up team and thank you very much!
Bulk SMS Service For Ecommerce Industry – FAQ
SMS notification helps E-commerce business in many ways.
- Helps in keeping the audience engaged by sending regular purchase updates and or offers update
- Secures user accounts by deploying OTP authentication
- Helps E-commerce companies by targeting newer populations through promotional campaigns
- Monitor user behaviour through their link responses and thereby enabling e-commerce companies in updating their processes for better efficiencies.
- Since A2P SMS are considered a hygiene functionality, it helps the commerce companies in keeping a professional image with customers.
Yes, Bulk SMS has a very important role in improving E-commerce conversions. E.g.
- Abandon cart notifications can be used for converting users with additional offers to complete the purchase. This directly results in improving the top-line and bottom line for the e-commerce companies by getting additional sales
- In active customers can be attracted to visit an purchase by sending them customised offers, these offers can be based on their profile, recent searches and buyer persona.
- Partner offers or collaboration offers or bundling offers can also be shared with customers, this strategy is deployed with help of specialised softwares that can be combined with Bulk SMS API.
Bulk SMS Services is very good for e-commerce business considering the following benefits
- Can be used for user authentication and login by following the correct methods of 2nd Factor authentication. In addition the SMS OTP are easy to use for almost everyone.
- Users can be notified of their purchases, abandon cart, payment failures, order confirmation, order dispatch and order arrivals. All these notifications help e-commerce companies understand user availability and behaviour to design and upgrade their internal processes.
- E-commerce companies can use bulk sms to engage and acquire new customers. This can be done by combining SMS API with marketing automation softwares and sharing customised offers for active, inactive as well as prospective customers.
Yes, you can send promotional offers both via an API and via a web panel upload. You can use multiple automation options including vernacular options.
Customer acquisition will continue to be a topic of interest for marketeers. Bulk SMS plays an important role in customer acquisition not only for E-commerce but also for many other industries.
Like other channels of customer acquisition Bulk SMS has some unique features.
- Campaigns can be done at a very high speed
- Produces almost instant results including a trail response
- Can target specific regions and demographics
- Its simple to use, response can be tracked through tracer links
- Has multi-lingual capability to reach out the users in their preferred language of communication.
