Case Study
How a leading NBFC in India reduced their communication costs by 10%
Challenges Faced
- High messaging costs
- Poor SMS delivery, delay, and failure of OTP messages
- Lack of appropriate support and assistance from their previous vendor
Solution
- 10% reduction in communication costs
- Enhanced the SMS delivery by 15%
- Increased Operational Efficiency
- Dedicated Direct 24X7 Support
- Achieved better compliance with industry regulations
