Benefits of IVR (Interactive voice response): 5 Reasons Your Company Needs One Today!

Businesses today are using multiple technology touchpoints to maximise customer engagement. Having a modern, user-friendly phone system at your business enhances the customer and staff experience multifold. By prioritising critical calls and directing non trivial ones to the appropriate departments, IVR helps your business function smoothly. IVR systems may assist both large and small marketing […]