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6 Channels for customer communications, Bulk SMS, Email, Browser push, Voice SMS, Whatsapp Business API, and application notifications.

Businesses across the world have multiple choices of sending push notifications to their customers.  Most popular are Bulk SMS notifications, Voice SMS, email notifications, app notifications, browser notifications and now increasingly WhatsApp business API notifications.  This article presents a short comparison of these methods and hopefully provides help to corporates in choosing the right medium. […]